FAQs

How long will my brownies /  blondies stay fresh for?

Everything I make is fresh to order.

Brownies and blondies will last for up to 7-10 days when stored in the fridge in an airtight container. They also freeze very well. Simply wrap in a couple layers of foil or place them in an airtight container and into the freezer as soon as possible. They can be frozen for up to 3 months. To defrost, take them out and pop them straight into the fridge to keep them fudgey!

How do I amend or cancel my order?

If you need to change the date or details of your order  please let me know as far in advance as possible. If you need to cancel your order entirely, please bear in mind that I may have had to turn away other customers to fulfil your booking for a particular date. Therefore, refunds/changes are not always possible. For a full run-down on our T&Cs please see the Terms & Conditions page.

Where do you deliver to and can I collect my order instead?

I offer a hand delivery service to Lewes charged at £2.50, please note this is Lewes town only and does not include any surrounding villages in Lewes district. If you would prefer to collect your order, please let me know and this can be arranged. Depending on colection time and day, this will either be from my kitchen unit in Swanborough or home address in Lewes. 

My postal boxes can be delivered anywhere in the UK. I currently use a next day tracked courier service for the most of the UK. Although this is a next day service, this is not guaranteed, please allow up to three working days for your order to arrive. I do not send items via courier to the Scottish highlands, NI and some parts of Wales, these parcels shall be sent via Royal mail 1st class service which aims to deliver next day, but please allow 5-7 working days. When ordering I ask for guide dates only, this means I cannot guarantee that your parcel will arrive on that exact date requested.

How much notice do i need to give to place an order?

I do generally ask for 4 working days notice between the order and dispatch date. If it is needed sooner, please feel free to place your order and I will contact you if this is not going to be possible.

Where is my order made?

Every order is baked in my 5* hygeine rated kitchen unit in Swanborough. Although collections may sometimes be from my home in Lewes, your order is never made or packaged here, simply bought home safely in order for you to collect it at a convienient time.